Clear definition of the priority that bugs can have:
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| Type | Internal / External | Description | Examples |
|---|---|---|---|
| Bug | External | an error, flaw, failure, or fault in an inspectIT feature that causes it to produce an incorrect or unexpected result, or to behave in unintended ways | |
| Feature | External | New feature or extension of a feature that the end user can see and use | Charting of webbased requests, Download speed in buffer, Structural improvement of the buffer, new communication protocol |
| Epic | External | Signature feature, usually with big efforts. Epics are planned during Release planning | Configuration interface, Business Transactions |
| Internal Feature | Internal | New functionality/technology or improvements that help our process or internal structures, that the end user does not see. Choose Internal Feature over Task if the change needs an integration as tasks are not possible to be integrated. | improvement in ANT build, new version of checkstyle |
| Task | Internal | Internal without code (no merge) | Update Confluence Documentation, Perform performance checks or explorative testing |
| Sub-Task | Internal | Internal without code (no merge) as a subtask of another ticket | |
| Sub-Feature | Internal | Sub Entity that can itself be integrated |
Clear and understandable ticket name for "external" tickets
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