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inspectIT development is backed primarly by two systems:

  • Confluence for documentation
  • Jira for requirements, tasks and bugs definition and planning

Ticket status in Jira

The following illustration shows the possible ticket status within Jira for all development related processes (note that the "internal feature" ticket type does not use the integration manager workflow but Jira's basic workflow).

Ticket lifecycle

This chapter describes the lifecycle of a realization ticket (feature/bug) with the development of inspectIT.


Attached to this page you can find the .vsd files used to create the images. Please use this .vsd if you need to make any modifications to this image and upload the file again afterwards. Simple attach the new version of the vsd file and of the image itself.

Documentation on the roles can be found here

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