Better exception dialog in the UI

Description

Migrated from NovaTec Jira. Original ticket: INSPECTIT-978

Currently we use the default Status handler which displays the error message and the exception quite stupid by putting the message and the exception message in the both main dialog composite and details area.. It s possible to create such a custom Status handler that can do what ever we want.. I propose that this handler creates a custom error dialog that has message in the main composite, exception message in the details, with the possibility to copy/display the stack trace of exception.. We could think of something more, so comments are welcome..

Source: http://help.eclipse.org/juno/index.jsp?topic=%2Forg.eclipse.platform.doc.isv%2Fguide%2Fworkbench_statushandling.htm

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Stefan Siegl
June 26, 2015, 7:19 AM

2014-10-06T21:46:13.000+0200 by Stefan Siegl

I like the information now provided via the error and message boxes, we just need to think on the concrete texts

Stefan Siegl
June 26, 2015, 7:19 AM

2014-10-06T18:00:56.000+0200 by Ivan Senic

Ready after 632 & 1152 are integrated..

Stefan Siegl
June 26, 2015, 7:19 AM

2014-11-03T11:29:45.000+0100 by Ivan Senic

Moving to 1.6.3 since we want to release 1.6.2 as soon as possible.

Stefan Siegl
June 26, 2015, 7:19 AM

2013-07-17T09:07:18.000+0200 by Stefan Siegl

I think that two things could be addressed:

1) Make it clearer that the user can easily sent this problem to us. I know you already realized that, but it is a bit hidden with this icon. Perhaps add a static text, that says: "Please sent this error to the inspectIT team to help improve inspectIT by clicking on the mail symbol"

2) How and where will we add information what the user should do next? Is this the text in the above part of the screen?

Stefan Siegl
June 26, 2015, 7:19 AM

2014-10-02T15:02:09.000+0200 by Ivan Senic

How can I know a workaround when it happens.. I mean just think about bigger picture, it's unexpected exception, how can I propose anything, from our point of view this should never happen.. Or am I forgetting something?

Assignee

Ivan Senic

Reporter

Stefan Siegl

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Integrator

Patrice Bouillet

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Priority

Low
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